Refund policy

Return & Exchange Policy

Last Updated: July 2026

At Parda Posh, customer satisfaction is important to us. Please read our Return & Exchange Policy carefully before placing your order.

Return Policy

We strive to provide high-quality products that meet your expectations. However, we do not accept returns unless there is a valid and justified reason.

Returns will not be accepted for reasons such as:

  • Change of mind
  • Disliking the color or design after delivery
  • Ordering the wrong size by mistake
  • Personal preference

If you receive a product that is damaged, defective, or incorrect, please contact us within 24 hours of receiving your order with clear photos or videos for review. If your claim is verified, we will provide an appropriate solution.

Exchange Policy

We are happy to offer exchanges under the following conditions:

Size Exchange

If the size you ordered does not fit, you may request a size exchange within 3 days of receiving your order, subject to stock availability.

Damaged or Incorrect Product

If you receive a damaged, defective, or incorrect item, we will gladly exchange it after verification.

Exchange Conditions

To be eligible for an exchange, the product must:

  • Be unused, unworn, and unwashed.
  • Have all original tags and packaging intact.
  • Be returned in its original condition.
  • Be requested within 3 days of delivery.

Products that show signs of wear, washing, perfume, stains, or damage caused after delivery are not eligible for exchange.

Return & Exchange Shipping Charges

If your return or exchange request is approved, a shipping fee of PKR 250 will apply to cover the courier charges.

  • Size Exchange: A PKR 250 shipping charge will be applicable.
  • Approved Returns: A PKR 250 shipping charge will be deducted or charged for the return process.
  • If the exchange is due to a damaged, defective, or incorrect product sent by Parda Posh, no shipping charges will be applied. We will bear the shipping cost.